JAPANESE AND AMERICAN PATTERNS OF SOCIAL BEHAVIOR

2. JAPANESE AND AMERICAN PATTERNS OF SOCIAL BEHAVIOR

We may now view these normative patterns from a comparative cul­tural perspective. A detailed description of the American norms will not be required, since it may be presumed that the reader has sufficient familiarity with them. We shall select those American rules of interper­sonal behavior that are "opposites" to the Japanese patterns just described. In a later section we shall discuss cases of similarity.

There is among Americans a tendency toward an initial egalitarian response oil the part of "ego": two persons are presumed to be equal unless proven otherwise. (The Japanese norms contain an opposite prem­ise: when status is vague, inequality is expected.) In practice this egalitarian principle in American interpersonal behavior leads to what the Japanese might perceive as fluidity and unpredictability of behavior-in interaction, and highly variable or at least less apparent concern for status. Things like wealth, public versus private situations, and a host of other features may all in the American case, influence the behavior of ego and alter in ways which are not subject to predicate codification, Allowance is made continually for subtle changes in roles of those interacting, with a strain toward equalization if hierarchical differences appear. Thus, while in social situations the Japanese may find it difficult to communicate unless status differences are clear, the American, in view of his egalitarian prefer­ence, may point to and actually experience status difference as a source of interpersonal tension and difficulty in communication. Thus the Japanese may see the free flow of communication as enhanced by clear status understandings; the American may view it instead as requiring maximal intimacy and freedom of expression.

Finally, reserve or discipline is in some cases much less apparent in American social behavior. Initially, outward display of feeling is encouraged, and' reserve may develop after status differences are recognized. Once again the Japanese may proceed on an approximately opposite principle: behavioral freedom and expressivity become a potentiality after statuses are clearly differentiated—especially when equality is achieved— but not before. Moreover, even when statuses are clear to the Japanese participants in social relations, interaction often continues to be hesitant and guarded. (Important institutionalized exceptions to the general rule of avoidance are found in the frank behavior tolerated in sake parties, behavior of the male guest and his geisha partner, and a few others.)

In American interpersonal behavior the patterns of tact, obsequious­ness, and other forms of retiring behavior are seen continually, but they are often much more situational and idiosyncratic. Americans lack a con­cept with the generalized cultural meaning of enryo; reserve may be a use­ful form of behavior for some people, but not others, or in some situations; it may be associated with status differences, or it may not. And when this reserve is associated with status positions (and in the presence of hierarchical patterns generally), Americans are likely to express attitudes of guilt or regret, or are likely to conceal the existence of such patterns by verbally reaffirming egalitarian principles. Moreover, some American normative attitudes frown on "manipulative" tendencies; frankness, open­ness, and humility are valued highly, if not always observed. Quotations from interviews with student subjects (sojourners and returnees) may serve to indicate the Japanese perspective on their own and the American patterns of interpersonal behavior.

Q.: What did you like about America that you didn't about Japan?

A.: Well, it's hard to give concrete examples, but mainly I was satisfied with what you might call the smartness of life— the modernness of things. And also the simplicity and frankness of life. You don't have to worry about gimu-giri-on [obligations] over there ... In the United States you have to visit relatives too, but such visits are more personal, more real— more meaning­ful. Here in Japan they are for the sake of girt and righteousness and all that stuff.

Q.: Could you define the term "Americanized" as it is used by Japanese students?

A.: Well, to be Americanized means to be indifferent to social position-indifferent to social formality — such as in formal greetings. It concerns points about how one acts socially.

This is about human relations — it didn't surprise me but it did impress me very much to find that relations with others are always on an equal plane in the U.S. In Japan I automatically used polite language with seniors so that this just seemed natural— and if I used polite words in Japan I didn't necessarily feel that this was feudalistic— though some do. At first in the U.S. when young
people, like high school students, talked to me as an equal, I felt conflicted, or in the dormitory it surprised me to see a boy of 20 talk to a man of 45 as an equal.

In Japan, my father and some of my superiors often told me that my atti­tude toward superiors and seniors was too rude. Here, though, my attitude doesn't seem rude— at least it doesn't appear as rude as I was afraid it would. It is easier to get along with people in America, because for one thing, Ameri­cans are not so class conscious and not so sensitive about things like status. In Japan, my conduct to superiors seemed rude, but the same behavior isn’t rude here. For instance here it is all right simply to say "hello" to teachers, while in Japan I would be expected to say “ohayo gozaimasu" [polite form of "good morning"] with a deep bow. In Japan I did things like this only when I really respected somebody.

A main problem with me is the problem of enryo, or what you call modesty. Even in life in America you have to be modest, but in a different way from the so-called Japanese enryo. But the trouble is that I don't know when and where we have to show enryo in American life. You never can be sure.

The good thing about associating with Americans is that you can be friendly in a light manner. Not so in Japan. Japanese are nosey in other peoples' busi­ness—they rumor, gossip. It gives you a crowded feeling, after you get back. Of course in Japan friendships are usually deep— it is good to have a real friend to lean on— you know where you stand with your friends; it is the op­posite of light associations.

I have few American friends— those I have are usually Americans who have been to Japan. I think the reason is that my character is somewhat backward.

I don't try to speak first, but let the other fellow open up. Those who have been to Japan know about this and speak first, and that makes it easier to start an association.

From the information on contrasting cultural norm and cue systems supplied thus far, it is possible to predict in a general way that I when a Japanese interacts with an American, certain blockages to communication and to the correct assessment of status behavior may occur. Japanese are likely to confront Americans with unstated assumptions con­cerning status differences, while the American may be inclined to accept the Japanese at face value—that is, as a person, not a status. In the resulting confusion it may be anticipated that the Japanese will retreat into what he calls enryo, since this form of behavior involving attenuated communi­cation is appropriate toward persons of unclear or superior status.

THE NATIONAL STATUS IMAGE

For reasons usually found in the cultural background of the peoples concerned, and in the historical relations of nations, there is a tendency on the part of some to view other nations and peoples much as one would view persons in a hierarchically oriented social group. Modernization, which brings an increased need for knowledge of other peoples, has brought as well a strong sense of competition—a desire to know where one stands, or where one's nation stands relative to other nations in technological and other areas of development. This desire to know one's position and the tendency to view other nations hierarchically are prob­ably found to some degree in all modern societies, but may be exaggerated among those nations that are in the middle ranks in the competitive race for modernization—and particularly in those societies which have incor­porated into their own culture a strong hierarchical conception of status.

Thus, in societies with hierarchical patterns, there will occur certain established techniques which are defined as appropriate for governing behavior toward the nationals of countries judged either to be higher or lower than that of the actor. On the other hand, for societies with egali­tarian ideals of social relations, while there may be a tendency in the national popular ideology to view other nations hierarchically in terms of power and progress, there will be no ready behavioral pattern to follow toward individual members of these other societies. Ideally, regardless of national origin, individuals will be considered as "human beings," theoret­ically equal. Such theoretical equality is often violated in practice, of course, but the violations are based not on systematic hierarchical concep­tions, but on transitory and situationally determined attitudes.

The Japanese tendency to locate other nations on a hierarchical scale is well known, and is observable even at the level of formal diplomatic interchange. With respect to the Japanese attitude toward the United States, the tendency toward a superordinate status percept is very strong —although qualified and even reversed in certain contexts (American arts and literature have been viewed as of questionable merit, for example) and in certain historical periods. The historical basis for this generally high-status percept may be found in America's historic role in the opening of Japan; in the use of America as a model for much of Japan's modern­ization; and in the participation and guidance of the United States in reform and reconstruction during the Occupation. America, though not always a country for which the Japanese feel great affection, has come to be a symbol of many of Japan's aspirations, as well as a "tutor" whom the "pupil" must eventually excel (or even conquer). Therefore, whatever the specific affectual response, we have found that the Japanese student subjects often perceived America as deserving of respect or at least respect-avoidance (enryo), and were further inclined to project this image onto the American individual. Evidence of these views available in our research data is sampled at the end of this section, in the form of quotations from interviews.

Within tolerable limits of generally, America may be specified as a society in which egalitarian interpersonal relationships are the ideal pat­tern and, in tendency at least, the predominant pattern of behavior. But in the United States, especially as the country emerges from political isola­tion, there also has appeared a tendency to rate other nations in a rough hierarchical order. Thus, some European nations in the spheres of art, literature, and the manufacture of sports cars would be acclaimed by many Americans as superior, and Americans are increasingly concerned about their technological position vis-a-vis Russia. However, this ten­dency to rate other nations hierarchically does not automatically trans­late itself into code of behavior for Americans to follow toward the people of other countries, as is the case for many Japanese. It may leave the social situation a little confused for the Americans, but in the back­ground of thinking for many individual Americans is the notion that in social relations people should be treated initially as equals.

A CULTURAL MODEL OF INTERACTION

When a person from a national society with hierarchical tendencies encounters a person from a society with egalitarian tendencies, and more­over when the country of the latter is generally "high" in the estimation of the former, the idealized paradigm as shown in Figure 1 would be approximated. In this diagram, X, the person from a country with egalitarian views, behaves toward Y, the person from a hierarchically oriented country, as if he occupied the same "level"; that is, in equalitarian terms.

Figure 1.

But Y perceives X in a high-status position X₁, "above" X's image of his own status in the relationship. Since from Y's point of view X does not behave as he "ought" to—he behaves as an equal rather than as a superior—Y may be expected to feel confusion and disorientation. The confusion can be resolved readily only by Y's assuming an equal status with X, or by X's assuming the position X₁ assigned to him by Y; i.e., either by closing or by validating the "arc of status-cue confusion" shown by the arrow.

The reader will note that in effect we have already substituted "average American" for X, and "average Japanese" for Y. We have found that the diagram has been meaningful as an ideal model for the analysis of inter­action patterns between Japanese and Americans. In many cases the conditions denoted by the diagram were actually found: Americans do behave toward Japanese as equals, while the Japanese perceive the Americans as, and in some cases expect them to behave like, superiors. In this ideal situation since the Japanese is generally not able to respond as an equal, and since withdrawal and distant respect are proper behavior both for interaction with superiors and for interaction in situations where status is ambiguous, he simply retires into enryo and communication is impaired. This model does much to explain what many educators and foreign student counsellors have come to feel as "typical" behavior of the shy, embarrassed Japanese student on the American campus.

A revealing interchange on the matter of status imagery by some twelve Japanese sojourner students was recorded during a two-hour group discussion planned by the project but not attended by Americans. A translation of part of this interchange follows.

M: As I see it, Japanese think of Americans as nobility. So, it is hard to ac­cept invitations because of the status difference.

K: I don't agree fully. Americans are not nobility to us, but they do have a higher social status, so that it is hard to accept invitations. But there is a "category" of persons who are known and placed as "foreign students," and we can take advantage of this general foreign student status and go to American homes and places.

N: During foreign student orientation we came and went as we desired as "foreign students." But here, as an individual person, I have felt it necessary to return invitations which are extended to me, and this I find very difficult since I have no income and must return the invitation in a manner suited to the status of the person.

M: Only if the invitation is from Americans who we can accept as status equals to us should it be returned. . . . American table manners are difficult to learn, and it is a problem similar to that encountered by anyone who attempts to enter a higher social class in Japan. . . . Japanese just can't stand on an equal footing with Americans. ... I wouldn't want an American janitor to see my house in Japan. It is so miserable.

N: Why? That seems extreme.

M: Because I have social aspirations. I am a "climber." A Japanese house in Tokyo is too dirty to invite an American to—for example, could I invite him to use my poor bathroom? (General laughter)

At a later point in the discussion, the following emerged:

Mrs. N: I have watched American movies in Japan and in the United States I have seen American men—and they all look like Robert Taylor. No Japanese men look like Robert Taylor.

M: Again I say it is not a matter of beauty, but one of status.

Mrs. N: No, it is not status—not calculation of economic worth or anything —but of beauty. Americans are more beautiful—they look nicer than Japanese.

U: It is the same in other things. Americans look nice, for example, during an oral examination in college. They look more attractive. Japanese look down, crushed, ugly.

At a still later point, one of the discussants embarked on a long mono­logue on the ramifications of the status problem. Part of this monologue runs as follows:

A high-status Japanese man going out with American girls knows some­thing of what he must do—for example, he must be polite—but he does not know the language so he can be no competition to American men, who will be superior. In an emergency, for example, the Japanese male regresses to Japanese behavior. Great Japanese professors are embarrassed for the first few months in the United States because they can't even beat American college juniors in sociable behavior or expression of ideas. They don't know the language, they feel inferior. These people, forgetting that they were unable "to defeat America, become highly antagonistic to the United States. . . .They reason that Japan must be superior, not inferior to the United States, because they are unable to master it. While in America, of course, they may write home about their wonderful times and experiences — to hide their real feelings. Actually while they are in the U.S. they feel as though they were nothing.

Some quotations from two different interviews with another subject:

Before I came to the States, I expected that whatever I would do in the U.S. would be observed by Americans and would become their source of knowledge of Japan and the Japanese. So I thought I had to be careful. In the dormitory, there is a Nisei boy from whom I ask advice about my manners and clothing! I asked him to tell me any time when my body smells or my clothing is dirty. I, as a Japanese, want to look nice to Americans.

In general, I think I do less talking than the others in my courses. I'm always afraid that if I raise questions along the lines of Japanese thinking about the subject—or simply from my own way of looking at something—it might raise some question on the part of .the others. When talking to a professor I can talk quite freely, but not in class. I am self-conscious.

These specimen quotations help to show that quite frequently the perspective of many Japanese students toward America has some of the qualities of the triangular model of interaction. Regardless of how our Japanese subjects may have behaved, or learned to behave, they harbored, as a picture in the back of their minds, an image of the Americans as people a notch or two "above" Japan and the Japanese. Thus even while a Japanese may "look down" on what he calls "American materialism," he may "in the back of his mind" continue to "look up" to the United States and its people as a whole, as a "generalized other." Our cultural model of interaction is thus felt to be a very fundamental and highly generalized component of imagery, as well as a very generalized way of describing the behavior of Japanese and Americans in certain typical interactive situations.

Quite obviously the model, taken by itself, would be a very poor instrument of prediction of the actual behavior of a particular Japanese with Americans. It is apparent that there would have to be a considerable knowledge of situational variability, amount of social learning, and many other factors before all the major variants of Japanese social behavior in America with respect to status could be understood. While there is no need to seek complete predictability of individual behavior, some attempt may be made to show how the social behavior of the Japanese subjects of research did vary in actual social situations in America, and to see if these variants followed a consistent pattern.

Here is a list of values that some visitors from other cultures have noticed are common to many Americans:

Informality (being casual and down-to-earth) Self-reliance (not looking to others to solve your problems) Efficiency (getting things done quickly and on time) Social equality (treating everyone the same) Assertiveness (saying what's on your mind) Optimism (believing that the best will always happen)

SEVEN STATEMENTS ABOUT AMERICANS

Here is a list of comments a non-American might make about an Americans:

1. Americans are always in such a hurry to get things done!

2. Americans insist on treating everyone the same.

3. Americans always have to say what they're thinking!

4. Americans always want to change things.

5. Americans don't show very much respect for their elders.

6. Americans always think things are going to get better. They are so optimistic!

7. Americans are so impatient!

Reasons some cultural anthropologists have offered to explain why Americans may appear the way they do to people from other cultures.

1. Americans are always in such a hurry to get things done!

Americans often seem this way because of their tendency to use achievements and accomplishments as a measure of a person's worth. They're in a hurry to get things done because it's only then that they feel they have proven their worth to other people. The more Americans accomplish, the more they feel they are respected.